How do i turn off captions on xfinity.

Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message.Launch the iPhone Peacock TV app and start the content you want to watch. With the tip of your finger, pull up the playback options from the bottom of the screen. Tap on the text bubble (subtitles ...One of the top right buttons should be three lines, the icon for the settings menu. Press this button. Step 2: In the menu that appears, select Subtitles. Step 3: In the subtitles section, which ...Press the Home button on your remote control and then head to Settings. Navigate to All Settings. Choose Support then Device Care. Select Manage Storage. Choose the Xfinity stream app then View Details. Here you can Clear Data and Clear Cache for the chosen app. I am an Official Xfinity Employee.

Oct 21, 2023 · To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings Phone or tablet Computer TV device. To change subtitles, closed captions, or audio: Start watching something and then pause playback. Choose the Audio and Subtitles icon . Do one of the following: Subtitles: Under Subtitles, choose a language or Off. Closed captions: Under Subtitles, choose a caption language (e.g., English - CC) or Off.Press the Down button. The closed captioning may be a hidden menu at the bottom of the screen. Pause the video. If you see the letters “CC” on the right side of the screen, go there to toggle the closed captioning off. Press the Options button, which has three horizontal lines. In some apps, this opens a menu with an option for Subtitles.

Sep 27, 2022 · Here's the detailed steps to direct message us: • Click "Sign In" if necessary. • Click the “chat" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon. • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list.

Step 3. Press the right arrow key to display the track language options. The available options are "English" and "Spanish." English is the primary language for audio tracks, but "Spanish" is default for all SAP audio tracks. Highlight "English," and then press "OK/SEL" to disable the SAP audio.Click English. To turn them back off, follow the same steps but click ‘Off’ instead. From the Mobile App. Similar to the web browser, follow these steps: Play a show or movie. Tap on the icon in the upper right-hand corner that looks like a chatbox. Tap English. To turn the subtitles back off, select the ‘Off’ button.To enable closed captions/subtitles on supported mobile devices: During playback, tap the Settings icon. Tap Auto, On, or Off under Subtitles & Captions. Tap the X to save your preferences and resume playback. Web. To enable closed captions/subtitles on Hulu.com: During playback, click the Settings icon. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. Press the down arrow once to highlight Descriptive Video Service, then use the right/left arrows to turn it on/off. The Comcast Audio Setup page is displayed ...

To turn subtitles back off, just say “Closed Captions” or “Captions” into your Voice Remote again. CC Off is displayed mid-screen. Turn CC on while watching a ...

CC, similar to subtitles, is a text transcript of the audio portion of a program as it occurs (either verbatim or in edited form) that appears on your TV and within the Xfinity Stream app and Xfinity Stream portal. Originally designed for people who are deaf, hard of hearing, or have a hearing disability, CC is useful any time the program ...

To do so: Sign in to Netflix on your browser. Select a movie or show. At the bottom-right corner of the screen, hover your cursor over the captions icon. It looks like a little cartoon dialog box. Under Subtitles, select Off to turn closed captions off. To turn them on, select the language you would like. Turn off your close captions by talking to your remote. Here's a video how to use the Comcast Xfinity X1 voice remote to turn off close caption. But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it. Allow 30 seconds for the subtitles to turn on. How do I turn off closed captions while using Peacock? While watching a program with closed captions enabled, pause it. Then, go up and to the right to select Subtitles & Audio (the text bubble icon) and select Off. Allow 30 seconds for the subtitles to turn off. Are there any accessibility features? 1K Messages. @user_4q1s1k There is not an option to toggle the ASL version off as it is a separate version of the movie. When selecting Barbie the first option on the left for me is the non-ASL version. If you hit watch options you can make sure that the free option for MAX | HBO is selected if you are selecting MAX the app may need to …I have listed the steps that on this feed that I use to stop it. It turns it off until you turn off your TV. Then when you turn the TV back on you have go through the steps again. Much better than show by show. By the way, I called LG and they are aware of the Xfinity Stream app. They get complaints everyday about it.

Jan 18, 2018 · Press the Exit button on the remote (above the Volume button on the Universal Remote, and next to the xfinity button on the XR2 Remote) to go back to programming. On some TV Boxes, you can also press the D button on your XR2 Remote to turn Audio Description on/off: Press the diamond-shaped D button located just above the number 3 on your XR2 ... Oct 15, 2023 ... Please note that while I am a Comcast employee I am not an official Xfinity Forums representative. 6. 0.When you're done using Voice Guidance, simply tap the B key on your remote to open the Accessibility Settings screen again. Tap B again to reopen the On/Off menu. (You can also get here at any time just by holding down the voice control button and saying "Voice Guidance.") Press OK to turn Voice Guidance off. 0.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you …We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies.

Oct 21, 2023 · To enable captions, you can follow the steps below. If you are using an indoor/outdoor antenna or a wired broadcasting antenna directly connected to the TV's antenna port, you can use the caption function. The caption function is not supported with a set-top box. ※ The instructions may differ by model. Opening [Caption] in Settings

Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below:Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting).1.4K Messages. @DannieRachel Thank you for letting us know you are experiencing issues with closed captioning. Have you tried to toggle the closed captioning off and on to see if that helps fix the issue? I no longer work for Comcast. 1 year ago. 0. Start Here. Closed caption is set to "On" but keep turning theselves off. They used to … Turn Captions On or Off Using the X1 Accessibility Settings Menu. To access Accessibility Settings : Press the B key on your Xfinity remote to reach Accessibility Settings. Press OK to toggle Closed Captioning On or Off. If choosing On, then proceed to Closed Captioning Options and select your preferred settings (font size, color and formatting). Once you are in the Accessibility or Closed Captions menu, you'll find the option to enable or disable closed captions. Toggle the feature to "On." 4. Adjust Caption Settings (if available): Some Comcast set-top boxes offer additional closed caption settings, such as text size, font, color, background, etc.Feb 4, 2022 · I show you step by how to access the accessibility settings menu and turn closed captioning on or off by going through the settings menu, or using the voice remote button, or by setting up... But again, every time we open a new channel/program within Xfinity Stream app on Fire TV, CC starts as ON (default). We know how to turn if OFF by navigating to the icon, but we don't want to have to do that every <darn> time. There's gotta be a way to set the Xfinity on FireTV CC default to OFF but we cannot find it.rmswenson747. i found that the firestick has a default setting to always turn on closed caption if available on the playing video. it is under firestick>settings>accessibility>closed caption. i believe that the many people having this problem on different devices are blaming the xfinity app, when the solution is actually in the media player device.Get to know the features and functions of the XR2 and XR5 remotes used with Xfinity X1. The XR2 and XR5 remote controls are redesigned to improve the Xfinity TV viewing experience. These remotes are smaller and easier to handle, putting the buttons you use most often within easy reach. Plus, there are fewer buttons so you can quickly find the ...41. 7.4K views 2 years ago. In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility …

Comcast is hiring 5,500 new customer service agents to fix its dismal customer service. Wouldn't it make more sense for Comcast to eliminate many of the frustrations that cause sub...

In recent weeks I've noticed that on some programs the audio will drift behind the captions the longer the program continues. So, at the beginning of the program they will be in sync, but by the end the captions will appear well ahead of the audio. The longer the program, the more out of sync they get by the end of the program.

HBO Max allows you to watch your favorite shows and movies from WarnerMedia’s vast media library. Here’s how to turn closed captions on or off when watching.Settings > Accessibility > Closed Captioning is OFF. I checked in the Fire TV device's Settings > Accessibility, also OFF there. But again, every time we open a …Aug 8, 2023 · Use the arrow keys on your remote control to navigate through the subtitle settings options. Find the option that allows you to toggle the subtitles on or off. This option is typically labeled “Enable Subtitles” or “Display Subtitles”. To turn off the subtitles, select the “Disable” or “Off” option. This will disable the display ... We have been watching a particular show on Acorn, which we subscribe to. We are both hard of hearing so we turn captions on before watching. Sometimes during the middle of the show, the captions just disappear even though when I check the settings, captions are still on. it is very frustrating to lost captions for the last part of the show.Hey @bonncamil ,. Welcome to the Forum! Here are the instructions to turn subtitles, closed captioning, or audio tracks on or off. During playback of a title which supports subtitles or captions, select the speech bubble icon (or CC icon, depending on your device) from the playback menu.You may need to pause the playback or press the …There is no "OK" button to exit the feature. Selecting exit just zaps you out of the movie and when you go back in the subtitles are still on. Waiting for the selction to return to the movie does not work as it just stays on for minutes. Very annoying. Any idea of why this is happening would be most appreciated.Discovering content on X1 in Spanish language. Voice remote: Your Xfinity Voice Remote understands English and Spanish. Use voice command in the language of your choice to change channels, search for shows, get recommendations and more. The Voice Remote even responds to popular phrases and quotes to help you find the entertainment you …Tap anywhere on the screen. Go to the Rectangular text box and click on it. Tap on the Off option below Subtitles. After clicking on the Off option, wait. You will stop seeing the closed captions within 30 seconds. Besides, if you are an Apple TV user, you can quickly turn off closed captions on Peacock TV.Step 5. Press the menu button again to exit the User Settings menu and save the settings. The next time you turn on your cable box, these closed captioning settings should take effect on any of your standard or HD channels. Although you can enable and disable closed captioning using your television settings, this doesn't always work when ...My Mom is having the same problem in Bedford, IN. My sister was on the phone with Comcast for over an hour. The CC came back on. They checked the second TV. It was working. They got off the phone and the CC went away immediately. The next call to Comcast had a 90 minute wait. This is not a satisfactory solution.Voice command tips. To change the channel using your Xfinity Voice Remote, press the Voice ( Microphone) button, which activates Voice Control, and say something similar to the following voice commands: "ESPN". "Watch Disney Junior". "832". "Watch channel 810". "Turn on Discovery Channel". Voice commands can also be used to search for TV …The A, B, C, and D buttons are Shortcut Keys and are used to help quickly navigate menus or to complete a task. We have a user manual here: XR2 and XR5 Remote Control Buttons and Functions - Xfinity Support, that will explain the functionality of the different remotes and what the buttons do. I will also leave a description here of what …

On the Xfinity remote (mine has a section with OK and 4 directional arrows, all silver colored) Press the silver down arrow. Press the silver left arrow until the cartoon ballon icon is highlighted. To turn on Closed Captioning (Subtitles) Select the column showing English None Subtitles. To turn off Closed Captioning (Subtitles)3 years ago. Okay, so I hit the pause button and then the down arrow. Works with other on demand and streaming channels. Peacock still doesn't work by this method. I have tried hitting the center button on my xf1 remote and then using the left arrow. I have tried pause and using the left arrow.Troubleshooting issues with audio or captions and subtitles. If it turns out that we don’t have the audio language, captions, or subtitles you’re looking for, you can let us know through our feedback form at the bottom of the page. If you notice any errors with audio, captions, or subtitles while streaming, try the troubleshooting steps below: We use Cookies to optimize and analyze your experience on our Services, and serve ads relevant to your interests. By selecting Accept all, you consent to our use of Cookies. Instagram:https://instagram. dfw c terminal precheckhorse donkey breedbig lick antique festival 2023csr2 tier 1 best car Click the "Direct Message” icon (upper right corner of this page) Click the "New message" (pencil and paper) icon. Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list. Type your message in the text area near the bottom of the window. • Press Enter to send your message. laser tag novihome comfort cook stove parts Subscribed. 41. 7.4K views 2 years ago. In this video I show you how to turn on and off the closed caption on the Xfinity Flex TV box. I show you step by how to access the accessibility...Hi there! Thanks for reaching out to us. In these situations where you do not have the option to turn on Closed Captions in the app, you will need to use your TV's setting for Closed Captioning. If you have an insignia … culvers geneva il The recent change to the Peacock app which introduced profiles, appears to have turned on closed captioning by default and I cannot turn this off. Please provide EXACT instructions to turn this of...Comcast performed well in an Internet speed study released Wednesday, but the federal report could still be a blow to the cable giant’s plan to buy Time Warner Cable. Comcast perfo...The easiest way to turn audio description on or off is to use voice control. While watching full screen video, press and hold the voice control button on your Xfinity Voice Remote and say "audio description." The voice control button is the third button up from the OK button in the center of the remote. It is a slightly indented rectangle.