Mercari item arrived damaged.

2nd contact Mercari, start the return/refund process. They will handle it. Like someone else said, start the return through mercari. It isn't like eBay. The seller has NO say as to if the return is accepted or not and they don't get to make rules for their listings or "shop". All of that is decided by mercari.Mercari - Buyer returned damage product. So I've been selling on mercari for a bit I have almost 400 sales and for the first time a buyer put a claim in . Problem is the figure I sent out was in good - to near mint as detailed in the post. The pictures he sent show a completely different item in a different condition.Anyways long story short the item got damaged during shipping and i literally couldn't not have packaged it any safer but usps always finds a way. This was my FIRST EVER return request. Anyways guy requested a return rightfully so, and Mercari instantly approved it. ... Mercari will cover damage up to $200 if you use their labels, so ...UPS Damaged my item in shipping and mercari isn't even responding to my requests accurately . I sent an Xbox one console, pics of it working before shipment. I sent it, in its original packaging mind you, and buyer states it didn't work. ... On the Mercari sub, a lot of people remark better CS by contacting them via Twitter though I have not ...

if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.I am at a loss for what to do. I sent Mercari a message and sent them the photos of the items before transit. I am upset and feel cheated. I find it…

Here's how you can do it: Log in to your eBay account and find the purchase history section. Click on Return this item. Select the reason for returning the item. Attach the photos showing the damage. Click on Send. Once you submit the return form, the seller has three working days to contact you back and offer a solution for the problem.A buyer can request a return within 3 days of confirmed delivery if one or more of the following apply: The item is not as it was described in the listing. The item is potentially counterfeit. The item is Prohibited. The item is damaged. The item is defective. The wrong item was received. Except in cases where the seller and buyer have come to ...

Once it is reviewed by Mercari (it may take a while, the system is really sloggy right now - expect 5 - 7 days minimum) you should be approved and if the seller chooses to get the item back, you will be provided with a shipping label to return the item. (Mercari pays for the return shipment.)Damaged shipment. Purchased a very good deal of 8 sprays, 4 body washes and 5 candles for around $80ish shipped. Received the package and their was only used two pieces of bubble wrap for the whole thing. I took this photo immediately as I had seen the broken glass. ... r/Mercari • Item arrived broken and this is the response from seller ...If an item is damaged in transit and Mercari pays both parties out, does the buyer still have the option to return the item? If they don't want the item around will they still be able to ship it back? This thread is archived New comments cannot be posted and votes cannot be cast Related Topics ...Item name/description (if known) Photos that show: 1. The fault as clearly as possible. 2. Full-length photo of the item. 3. The Gymshark logo and label. All claims for orders arriving with damaged or wrong items must be made within 7 days of the delivery date. If you are a UK based customer, you may alternatively pop into our London Retail Store.I've bought several items on Mercari that have arrived broken. One was literally a glass item wrapped in that brown parcel paper — by some miracle, that seller got her funds. Another seller sent me 2 delicate ceramic candle holders and one arrived broken.

The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I probably should've waited because an item was probably coming to me anyway, but I canceled the order (and seller accepted) and am now pending refund. ... (and seller accepted) and am now pending refund. Well, the package arrived and it's ...

Mercari is your marketplace. It's the perfect place to declutter and discover items that are uniquely you. Say 'goodbye' to your old go-tos and 'hello' to one-of-a-kind treasures.

After you've confirmed the item you've received is as described in the listing, you can rate the order to release payment to the seller: Go to the Order Status page for the transaction Tap "I've received my item" and select your Rating Leave a comment so the seller knows how they did You have 72 hours from the carrier-confirmed delivery date to rate the order or request a return ...makingchanges21. MOD. Seller: Damaged item claim. SELLING. I tissue wrapped a boxed beer stein and placed lots bubble wrap around it in the shipping box. Customer received it 2 days later and stated it was damaged. Mercari notified me that they will review the customer's photos and determine whether or not I'll be compensated.If the seller used a Mercari label, they can be compensated up to $200 for a lost or damaged package. Assuming the seller provided evidence, yes, they should've been paid out. ... but to the best of my knowledge—i bought the item, mercari told me that the seller dropped off the package within the 3 days, the tracking doesn't update, the ...However, if the item is significantly not as described or damaged, Mercari may provide a prepaid shipping label for the return. Interesting Fact #4: Refund Methods Refunds on Mercari are typically issued back to the original form of payment used for the purchase.The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... Does anyone know what happens when a buyer says the package and item ( Funko Pop) arrived damaged? happened during shipment. Does he get a refund and i get my damaged item back? Do i get some sort of compensation? This is the first time it ...

For an item arrived damaged on arrival, or with a production defect, the seller is forced to accept the return and it cut shorts the discussion. Again - this is a strategy I use ONLY when I am sure that the issue is real, but there is no way to show it on a pic. To be honest, I did that only once, for very good reasons, for a non-fragrance item.Accidents happen, and anyone who's ever received a broken product that was damaged in transit knows this all too well. In 2023, UPS alone delivered 5.7 billion packages, FedEx delivered 2.84 billion, and in 2022, USPS delivered 7.2 billion packages.With an average rate of 10% of packages damaged across companies, avoiding product damage is imperative.It arrived today and tag says Size 8. It fits very big and is pretty clearly not a 0-2. It also has significant (to my mind) damage not disclosed -- the inner lining is completely detached from the wool part of the coat and hangs freely to where you can see it hanging down under the bottom edge of the wool.1- Return Guarantee: Let's say a buyer decides they're not entirely thrilled with the item they received. It happens. Mercari's seller protection offers a return guarantee, so you're not left high and dry. If a return request is filed and approved, Mercari will facilitate the return process, sparing you the hassle.Think about it logically for how damaged the box was and how minor the damage to the item was, considering that the shipping box was completely destroyed the item would have far more extensive damage if it was packaged improperly." But in my case the shipping box looked like it got ran over and the packaged item had a very minor dent in the corner.Another common fraud that sellers really need to be cautious of is return fraud. Dishonest buyers purchase an item on Mercari, use it for a period, and then falsely claim that the item arrived damaged or not as described to initiate a return. They may send back a different or damaged item, leaving the seller with a loss. 4- Phishing Scams:The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ... I bought a vintage framed south park print a few days ago and it arrived today. it came in a paper envelope with no padding or protection and the frame is completely shattered. who sends something with glass in just a paper envelope? i'm ...

Mercari is an online marketplace that allows people to buy and sell items. I recently had a bad experience with a seller on Mercari. I purchased an item on January 31st and was hoping to receive it within 3-4 business days. However, the item did not arrive until February 17th, which was almost two weeks later.Listing an item is always free on Mercari. Fees are charged when an item sells or when a service is used. The following charts explain fees on Mercari. Service Fee We work hard to make our marketplace a vibrant and secure shopping experience, learn more. Starting March 27, 2024, when you make a purchase, a service fee will be charged. The amount of the fee will be displayed as part of the ...

First time receiving a damaged/not as described Squishmallow from Mercari and don't want the item anymore. Do I just fill out the request form through Mercari? comments sorted by Best Top New Controversial Q&A Add a Comment. More posts you may like. r/squishmallow • Would anyone like to be squish friends? 🥺 ...if the item was $15 or less, Mercari automatically approves refunds for the buyer, but lets the seller keep their profits. this is to avoid (in mercari's eyes) time wasted on disputes over cheap shit. the buyer most likely knew this, and did so to get a free funko pop. RegionPrestigious487.As the title states, I was shipping a fragile item that arrived broken. The seller has not rated me yet luckily, she very kindly (but sadly) messaged me and told me it arrived broken. ... If you are able to prove that you followed Mercari's packaging guidelines, Mercari will refund the buyer and release your funds to you also. The buyer can ...Mercari does not abide by their own Buyer Protection policy. I purchased a GoPro Max from Mercari, the seller did not indicate the item was damaged in the listing. Mercari support stated the item was in "Good" condition as the seller had stated even though the camera had scratches on both of the lenses impairing its ability to operate as a camera.The buyer let us know that your item arrived damaged. We’re going to take a look at their inquiry as soon as possible. Because you shipped with a Mercari prepaid label, your eligible orders are covered at up to $200 with Shipping Protection. We’ll be in touch shortly! If so, they may reimburse and release the funds from your sale to you.Edit: To clarify, the thing I’m saying is fundamentally broken, is that the Mercari dispute system is done entirely through email with no way to mark the order/item itself as “in dispute.”. So, while you’re communicating with Mercari, trying to resolve the issue, the order processes as if it’s normal and the buyer is just being ...When you’re expecting a new baby, picking a name is one of the most important items to check off of the to-do list before your little bundle arrives. If you’re looking for a unique... I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away. She definitely shouldn't have swatched them until she heard back from Mercari. I'm pretty sure if they do want you to return the item, they want you to do so in the condition in arrived in. Hopefully Mercari credits both of you, but with an amount that high it's really up in the air what they'll do. 4. Share. CantHandleTheDumb. Buyer requesting refund for damage didn't exist prior to mailing . Buyer is requesting a refund for a mark on a trading card I sold, there is NO mark on my any of my photos but the photos the buyer attached shows a very clear mark on the card that is visible from multiple angles. ... r/Mercari • Item arrived broken and this is the response ...

It depends on whether or not it's deemed carrier damage or insufficient packaging by the sender. If it's deemed carrier damage they will get paid too. I have never heard of Mercari actually deem it anything other than insufficient packaging even with UPS Pack n Ship service. Hi guys.

Damaged (but ok) item? Ok, so I purchased a fountain pen from a particular seller who appears pretty active & reputable on Mercari. My new pen arrived with pressure cracks in it and the tines of the nib are pretty much sprung.

Man that really sucks but the other two items were brand new and undamaged. The buyer reported that it arrived damaged and almost immediately Mercari refunded all their money and aren't requiring them to return the 2 undamaged items. I messaged them and they just keep saying that since the one item was too damaged to return that they're ...Item Damaged in Transit - I used UPS Pack and Ship. (Resolved) I recently sold an old HP All-in-One computer for $120 on Mercari. The buyer has requested a return/refund because the computer arrived "smashed up" (I guess the screen was shattered). The thing is, I did not package the item.Did you ship through Mercari or on your own? If you shipped with Mercari you could file a claim since they have shipping protection ... Always wrap fragile stuff way more than you think you need to. I had one item arrive via fedex that was broken INSIDE the bubble wrap that was taped shut. I personally didn’t fault the seller since it was ...We would like to show you a description here but the site won’t allow us.Contact mercari give them tracking info and a screen shot of buyers message stating its okay its after the three days and when it was shipped/cancled as long as it was shipped before the buyer canceled it should go in your favor. Reply reply. Julissaherna692. •.I’ve been selling lightweight paper items and sending with regular 1-oz postage. I assume the buyer got the envelope but just cancelled the order and now I’m out the money. Since stamps don’t have tracking there’s no way to prove this and Mercari won’t do anything about it because it’s not tracked. Luckily the items are quite cheap.Shipping says arrived but I don't have any package. I am both a buyer and seller on Mercari and I've rarely had issues. I bought an item from someone for about $30. It says it arrived yesterday via tracking, but I don't have anything. I checked my mailbox as well as with my neighbors, and nothing. I contacted customer service and they ...The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'. I'm taking down all my listings. Even if Mercari is covering the shipping costs or the buyer is, I'm not wasting my time reselling things becausesomeonefound a better price by the time an ...63K subscribers in the Mercari community. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In…Unsure if I would take it because I don't wanna get banned on Mercari but it's the thought that counts. Last seller I asked for a refund was incredibly rude so this is a nice change. UPDATE 2: Mercari accepted the return and the seller has no hard feelings about it. Best case scenario and I'm surprised.Mercari does the claim.. you ask for refund stating the damage.. Mercari gives you label.. you send item back.. mercari refunds you your money.. Mercari sends in info to ups (photo ect).. ups refunds mercari .. mercari tells seller insufficient packaging tough luck, kick rocks.. Reply. tokyo_993.Often these fake buyers claim that they didn’t receive the item and claim a refund. Other times they lie that the item arrived damaged and ask for a refund. 10. Mercari Favors Customers. When it comes to Mercari’s terms and conditions, there is a bias in favor of the customer.

I brought a plush on Mercari with the decription saying it’s like new! But when it arrived the safety eyes were scratched and there was a stain. All those flaws weren’t depicted the photos. I sent them the photos of what I received and the photos shown but they decided to not approve my return and automatically completed the purchase. Buyer claims item was damaged during transit. Selling Question. My buyer received the item and the item was damaged during transit. I contact Mercari to make a shipping claim and they told me to tell the buyer to contact Mercari. The only contact option she has on the app is to request for a refund. Is this what she needs to do or how does she ... According to USPS either party can claim, but I’m hoping to see what happened to others for items that arrived damaged in this thread. For your reference: USPS File a Claim. ... The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. 'In honor of imnotlegolas for starting this subreddit.'Instagram:https://instagram. is larry hall still alivemoney origami eastercounty court 5 bexar countyjess hilarious plastic surgery This year’s general elections in India were extraordinary for numerous reasons, but there was one particularly remarkable exploit that mostly went over people’s heads—this was perh... We would like to show you a description here but the site won’t allow us. laundromat los lunasweather martinez ca Mercari’s zero-fee policy broadens its appeal to sellers with varied inventories, contrasting sharply with Poshmark, which targets fashion and lifestyle enthusiasts with a 20% fee on items over $15 and $2.95 for those below. Mercari is versatile, offering a wide marketplace without additional costs.What are the most profitable items to scrap? Check out these items that have the potential to bring in the most profit when scrapping. Scrapping can be a great way to make more mon... enterprise independence blvd charlotte I contacted Mercari about an item that was advertised as like new but did not state the damage on the funko pop like a month later. I wasn’t able to inspect the item due to being on vacation so it was my fault for 1. Not carefully looking at pictures and 2. Buying something while I’m away. Damaged shipment. Purchased a very good deal of 8 sprays, 4 body washes and 5 candles for around $80ish shipped. Received the package and their was only used two pieces of bubble wrap for the whole thing. I took this photo immediately as I had seen the broken glass. ... r/Mercari • Item arrived broken and this is the response from seller ...